Omnichannel World
Omnichannel links many different aspects: Retail, eCommerce, CRM, Customer Service. It can be B2C but also B2B. It’s a multidimensional space where all is linked by technology…it can be an incredible journey or a nightmare….
Omnichannel links many different aspects: Retail, eCommerce, CRM, Customer Service. It can be B2C but also B2B. It’s a multidimensional space where all is linked by technology…it can be an incredible journey or a nightmare….